Never miss a lead
that calls about a listing
Viyo answers every buyer, seller, and tenant call for brokerages, teams, and property managers - qualifying leads, booking showings, answering listing questions, and following up - 24/7, so no inquiry goes cold.
The calls that decide whether a lead converts
Set your qualifying questions, showing rules, and which agents get the warm transfers.
Qualifies the lead and routes the hot ones
The agent asks the questions that separate a serious buyer from a browser, writes every answer to your CRM, and warm-transfers ready buyers to an agent while they're still interested.
- Custom qualifying questions per team or campaign
- Live warm transfer to the on-duty agent
- Every lead written to your CRM with a score
I saw the listing on Oak Street and wanted to book a viewing.
Happy to set that up. Are you pre-approved for financing, and what's your timeline to move?
Pre-approved, hoping to buy within a month.
Perfect - let me connect you with the listing agent right now.
Books showings around your agents' calendars
Callers reach the agent any hour and get a real slot instead of a callback. The agent checks availability, confirms the address and access details, and sends a reminder.
- Checks agent calendars and lockbox windows
- Confirms address, time, and access instructions by text
- Reschedules and fills cancelled slots automatically
Any chance I could see the Maple Ave condo this weekend?
Saturday 11:00 or Sunday 3:30 are open with Alex. Which works?
Saturday 11.
You're set for Saturday at 11:00. I'll text the address and parking details now.
Calls new leads back in seconds
Speed to lead decides the deal. The moment a web form comes in, the agent calls, qualifies, and books - instead of the lead sitting in an inbox until morning.
- Instant callback on every web and portal lead
- Persistent follow-up on unresponsive prospects
- Reactivation campaigns for aged leads
Hi Dana, this is calling back about the request you just submitted on the Riverside listing. Still looking for a 3-bedroom in that area?
Yes - is it still available?
It is. I can get you in tomorrow at 5:30 or Thursday at noon.
What the buyer or seller on the line gets
Buyers call several listings in an afternoon - the one that picks up wins the tour.
No waiting
Answered on the first ring, day or night, even at peak hours.
Real answers
Accurate price, taxes, HOA, and pet-policy details straight from the listing.
A tour booked
A confirmed showing time before they hang up, not a promise to call back.
A path to a person
Callers can always ask for staff and be warm-transferred with full context.
The lead that calls at 8pm, before and after
- After-hours leads hit voicemail and call the next listing
- Agents interrupt showings to answer the phone
- Web leads sit unworked until the next morning
- No record of what a caller was told about a property
- Open-house weekends overwhelm the office line
- Every inquiry answered and qualified on the spot
- Agents stay with clients; routine calls are handled
- Web leads called back within seconds, 24/7
- Every call transcribed and logged to the CRM
- Unlimited simultaneous calls during peak weekends
Every lead accounted for
CRM in sync
Leads, qualification answers, and call outcomes written to your CRM automatically.
Every call on record
Full transcript and audio for each conversation, with the outcome tagged - resolved, booked, escalated, or message.
Speed to lead
Sub-minute callback on web leads - the single biggest driver of conversion.
Live in minutes
Start from an industry template, connect a channel - phone, web, or your app - and your tools, and go live. Setup is automated, no onboarding project.
Hear it qualify one of your leads
Free to start. No credit card. Build an agent with your qualifying questions and call it in minutes.